If you would like to verify your account status, always call the JCP&L customer service number at 1-800 662-3115 or log in to your account on our website. · If a person appears at your door demanding payment, do not allow them into your home, and do not provide them any personal information.Over 100 cases of tax-refund fraud involving Green Dot Visa products have been reported in two states. ... Con artists actually told victims to buy Green Dot MoneyPak cards in order to make it ...You can view the status of the refund here: - Log in to your PayPal account. - Click “my account”, and then click “History”. - Select “Refunds” from the “Show” dropdown menu. - Click “Search” and look in the “status” column. If you haven't received the refund, you may have to contact Green Dot.Personal information, internet access, working email address, and mobile phone are required to use MoneyPak. Check card eligibility on MoneyPak.com. ... Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of ...Learn how to submit a refund request for your MoneyPak if it has not been used. Find out the refund check mailing time, the purchase fee, and the identity verification …Steps you can take to protect against scammers: If you receive a call from someone who says they are from SRP, HANG UP and call us directly at (602) 236-8888, even if your caller ID says the number they are calling from is SRP’s. Scammers can spoof any number, including ours, so even if it looks like a call is coming from SRP, it may not be.So the government owes you money back this year. What should you do with it? Check out these smart ways to spend your tax refund. It's tax refund season! As tempting as it may be t...Any available services Reload with Cash Reload Online AccountsA MoneyPak lets you go to a supermarket or drug store (more than 60,000 places nationwide) and convert cash into digital currency that can be loaded onto a prepaid debit card or added to a PayPal ...If the funds are still available on the MoneyPak, we will issue a refund check. Refund checks take 7-14 days to arrive after we complete our review of your case. In some cases, Green Dot may require additional identity verification to process your refund, and this will delay mailing of your check. If a MoneyPak has been lost, please fill out ...This web page allows you to submit a refund request for MoneyPak, a prepaid card that can be used at ATMs. However, the web page is currently unable to process your request and apologizes for the inconvenience. You need to provide your MoneyPak number, name, address, phone number, and mobile phone number to submit a refund request.About us. Green Dot Network, powered by Green Dot, a leading fintech company and FDIC bank, seamlessly connects people to their money by delivering a trusted, real-time money movement suite of solutions that span from cash to digital. With over 22 years of financial innovation, we provide the largest selection of money movement products while ...Sep 29, 2020 · If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Call 1- (866) 795-7969. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Do you know how to find your IRS refund status? Find out how to find you IRS refund status in this article from HowStuffWorks. Advertisement If you're depending on your annual IRS ...Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account.Scratch off a section on the back to get the MoneyPak card number. Call 800-473-3636. You will be prompted to enter your prepaid card to add funds to and the MoneyPak number to add funds from. Tip. Green Dot charges a £3.80 monthly fee (in April 2011) for the prepaid card. The fee is waived in any month where at least £650 is loaded to the ...Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. Please enter your MoneyPak number. Cancel ContinueLearn how to submit a refund request for your MoneyPak if it has not been used. Find out the refund check mailing time, the purchase fee, and the identity verification …You are seconds away from using your new Green Dot Debit Card! Please enter your card's information in the form below. Sorry! We are facing technical difficulties right now. Please try again later! Expiration date. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered ...Your tax refund can change from year to year for a variety of reasons. Your tax refund can change from year to year for a variety of reasons. If this year's refund is less than it ...How it works. Log into your account on the app or online. Select Withdraw Cash / Get Cash. Enter the amount you’d like to withdraw (limits may apply) and click Continue. Review the details then select Generate Code to create your barcode. You can keep this barcode on your smartphone or print out a copy. Visit a Walmart Money Center or ...1. Contact the Green Dot Corporation: Report the incident to Green Dot’s fraud hotline or customer support to stop any further transactions on the card. 2. File a complaint: Report the scam to the Federal Trade Commission (FTC) through their website or by calling their toll-free number. 3.... refunds other legitimate companies request payment small businesses after received their credit returns makler takes seven business receive moneypak refund ...Enhanced features cardholders receive immediately from Green Dot Bank with the conversion to DDA include: Easier Access to Waived Monthly Fee — Cardholders are now able to waive their monthly maintenance fee with a qualifying direct deposit of $500, half the amount required previously. 1. Overdraft Protection — Cardholders now gain the ...A refund will be provided after we process your return item at our facilities. It can take up to 30 days for us to receive and process your return. In certain circumstances refund time frames may be longer. We issue the refund to the refund method you select in the Online Returns Center, and it may take additional time for your financial ...Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. Check out our Fraud Assistance page for information and resources on protecting yourself from scams Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account. What is a MoneyPak? Ways to use MoneyPak. Benefits of using MoneyPak. How does MoneyPak work? Is MoneyPak safe to use? Requirements for Use. What are the requirements to use MoneyPak? Can MoneyPak reload a temporary card without a name embossed on it? Fees & Limits.Personal information, internet access, working email address, and mobile phone are required to use MoneyPak. Check card eligibility on MoneyPak.com. ... Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of ... The victims receive a call and are told that they owe back taxes, fees or fines to the I.R.S. and that if they do not make an immediate payment using a Green Dot MoneyPak card they will be arrested or deported. This scam is perpetrated in the same manner as the utility scam. The results are also the same the victim’s money is stolen. Airbnb announced that it will soon no longer offer refunds for COVID-19-related circumstances, including when a guest becomes sick with the virus. Airbnb today announced that it wi...This article discusses when a taxpayer should expect to receive a refund check and how to check the status of a refund. When you know you have a check coming, it's easy to be anxio...During the year, your employer takes money out of your paycheck for the estimated tax bill you will owe the Internal Revenue Service (IRS). If too much is withheld, you will receiv...500.00 moneypak refund. bought a moneypak card at the local rite aid. won't let me load to a prepaid card, said due to suspicious activity, was told to call a number and request a refund, did all that and was given a refund # and was told it would be delivered april 3.2019. on 4-15-19 i called number back and they said it had been …Never create a MoneyPak account or deposit your MoneyPak into a prepaid debit card over the phone. The only way to create an account or deposit your MoneyPak onto a prepaid card is on the MoneyPak website found on the back of your card. If someone over the phone offers to help you deposit your funds onto your card, it is a scam.MoneyPak is a fraud. Date of experience: May 13, 2020. CS. Crystal Simpkins. 1 review. US. Sep 2, 2020. 0! Beechass moafuccas moneyPAK WACKASS GREEN DOT. 0!! These moafuckas get a 0. I bought a $500 money pack and I took clear and precise photos of my Money pack card and my receipt. ... It says it takes about two weeks to get a refund and … Website. greendot .com. The Green Dot Corporation is an American financial technology and bank holding company headquartered in Austin, Texas. [1] It is the world's largest prepaid debit card company [2] by market capitalization. Green Dot is also a payment platform company and is the technology platform used by Apple Cash, [3] Uber, and Intuit. Beware of the FBI / Justice Department "MoneyPak" virus. It may look legally threatening, but it's actually a scam. Two versions of a computer virus are now going around, each of which displays a fake notification pretending to be from the FBI or the U.S. Justice Department, reports Malware Tips.So: you booked a vacation with Airbnb—and now, thanks to the pandemic, you’re stuck at home. Will you get your money back, and how do you go about finding out? So: you booked a vac...Your tax refund can change from year to year for a variety of reasons. Your tax refund can change from year to year for a variety of reasons. If this year's refund is less than it ...Get your federal tax refund up to 5 days early* and your state tax refund fast when you direct deposit it to your Green Dot account! Online bill pay is convenient, saves you time and keeps your finances organized! There’s no need to log into multiple websites. That’s convenience! Or pay your bills with a paper check or at a financial ...unable to fund paypal. N. nunyuh of Columbus, US. Nov 05, 2009 10:04 am EST. Resolved. Featured review. Purchased two Green Dot MoneyPak cards on October 27, 2009 in order to fund my PayPal account as advertised. I was charged $4.95 for each card and loaded $100 on one card, $600 on the other card. I have the receipt from the …If you lose the MoneyPak or give the number to crooks, MoneyPak won’t refund your funds. And the money on your MoneyPak is not FDIC-insured. If you have any questions about MoneyPak cards, call 1-866-963-6219. Call 1-800-473-3636 about other Green Dot cards. Consumers should look for more scams involving Green Dot …If you believe you have become the victim of fraud, please fill out this form. We will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to refund that money to you. You should also contact your local police department to file a police report.May 17, 2013 ... ... refunds are processed, but, checks never sent out'. You just get a response 'oh, refund has definitely been mailed, just give it a week'."A MoneyPak refund will automatically be provided if we could not satisfactorily confirm your personal information or due to prior negative activity with PayPal or Green Dot." I loaded Money Pak to Paypal account for $860. Paypal accepted the load and put hold on it due to negative history with another Paypal account that I'm not aware of.Sep 29, 2020 · If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Call 1- (866) 795-7969. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. Send cash to almost anyone's prepaid or bank debit card. Or friends and family can send you cash when you need it. Pick up a MoneyPak at a participating retailer and add $20 to $500 for $5.95, then go to MoneyPak.com to complete the transaction.Add cash to any eligible prepaid or bank debit card. For a $5.95 flat fee you can add $20 - $500 in cash at 70,000+ retailers nationwide. MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ prepaid debit card brands.To request a Green Dot MoneyPak refund, visit the official website, click the FAQ tab, and then select the How Can I Request a Refund? link under the About MoneyPak heading. The answer listed includes the refund request link, which requires the MoneyPak number on the original purchase receipt. Green Dot MoneyPak sends a check for approved ...Use the retail locator map to find retail locations that sell MoneyPak, and select Buy a MoneyPak. When you purchase a MoneyPak, the cashier will collect your cash—any amount from $20 to $500—and charge a $5.95 purchase fee. The cash will be loaded onto your MoneyPak within an hour. Green Dot cannot issue refunds for lost or stolen …Website. greendot .com. The Green Dot Corporation is an American financial technology and bank holding company headquartered in Austin, Texas. [1] It is the world's largest prepaid debit card company [2] by market capitalization. Green Dot is also a payment platform company and is the technology platform used by Apple Cash, [3] Uber, and Intuit.How it works. Bring your preprinted check (e.g. payroll or government) and debit or prepaid card to the MoneyCenter or Customer Service. Hand the cashier your check and card to cash your check and load the money to your card. Load up to $1,000 to your card for a $3.74 reload fee. Check cashing fees of up to $4.00 may apply.Oct 16, 2018 ... Explore refund statistics including where refunds were sent and the dollar amounts refunded with this visualization. ... MoneyPak) were reported ...MoneyPak ® Reload with a Check at Walmart ... Send money from one Green Dot account to another; Tax Refund; Store Locator; Mobile. Overview; Check Balance; Find ...What it is: A MoneyPak is a legitimate card sold by prepaid company Green Dot Corp. that has one job: moving cash from a retail counter onto an eligible prepaid …MoneyPak ® Reload with a Check at Walmart; Bank Load. Bank Account; Send money from one Green Dot account to another; Tax Refund; Store Locator; Mobile. Overview; Check Balance; Find Reload Location; FAQs; Help * Required Information. Log-in to Access Your Account * PasswordThe MoneyPak card is also known as the “14-digit green dot card for inmates”. It is used to transferring money into jails to inmates. Here is how it works: someone purchases a MoneyPak card, sold in denominations between $20 and $500. As the card features the unique 14-digit number we were talking about, the buyer sends it to …Personal information, internet access, working email address, and mobile phone are required to use MoneyPak. Check card eligibility on MoneyPak.com. ... Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of ...Moneypak question . I purchased a moneypak to load money onto my card to pay a bill. It wouldn't load, so I ended up getting the bill paid another way. When I reached out to the company about it I kept getting the run around. After a month I get an email from their fraud department saying I'm out of luck because the person who loaded the card ...Moneypak reload codes free. Can i put money from moneypak onto a walmart money card i just bought from the store? Is vanilla reload better than green dot for company that try to scam on loans can they take the money on the card will vanilla pak refund you from fra; Free moneypak reload numberMoneyPak - Report Fraud if you believe you have become the victim of fraud, please fill out this form. We will attempt to recover funds from fraudulent activity,MoneyPak is a service that lets you add cash to any eligible prepaid or bank debit card for a $5.95 flat fee. You can use MoneyPak to pay bills, buy goods, send gifts, or get …The MoneyPak card is also known as the “14-digit green dot card for inmates”. It is used to transferring money into jails to inmates. Here is how it works: someone purchases a MoneyPak card, sold in denominations between $20 and $500. As the card features the unique 14-digit number we were talking about, the buyer sends it to …Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. Please enter your MoneyPak number Cancel ContinueMoneyPak Help Confirmation | MoneyPak. We have received your request for help using MoneyPak. We’ll review the information you provided and contact you with an update within 1 business day. Thank you for being a valued MoneyPak customer. Home. Add Another MoneyPak.Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. Check out our Fraud Assistance page for information and resources on protecting yourself from scamsDec 9, 2019 ... Green Dot Moneypak review: "...It has been 2months and still I can't use moneypak card or receive a refund st all.Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. Check out our Fraud Assistance page for information and resources on protecting yourself from scamsMar 22, 2023 ... I'm assuming you funded the MoneyPak card for the seller of the vehicle, and they responded by not delivering the vehicle. MoneyPak's website ...VERIFY MOBILE NUMBER. We will send you a text message with a code to verify your mobile number. Verifying your mobile number helps keep your account more secure. Carrier message and data rates apply. By entering my mobile phone number, I verify that the number provided is my mobile number. I consent to receive automated calls and …Mar 26, 2024 · How it works. Where's My Refund shows your refund status: Return Received – We received your return and are processing it. Refund Approved – We approved your refund and are preparing to issue it by the date shown. Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or ... After that, please fill out the MoneyPak refund request form. Then select the Continue button and send the form to MoneyPak customer service. Lastly, please check the email linked to your account for the confirmation email. Software technician: Kent.Email Support - Green Dot CorporationEarly tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account.This content is password protected. To view it please enter your password below: Password:Moved Permanently. The document has moved here.Mobile check cashing & deposit, online bill pay and track your spending 24/7.*. Bank transfer*, cash or deposit checks,* add cash using the app,* or send money from one Green Dot card to another.*. Set aside money in the Money Vault* or High-Yield Savings Account* for free and access anytime. Lock / unlock your card*, account alerts* & a chip ...Enhanced features cardholders receive immediately from Green Dot Bank with the conversion to DDA include: Easier Access to Waived Monthly Fee — Cardholders are now able to waive their monthly maintenance fee with a qualifying direct deposit of $500, half the amount required previously. 1. Overdraft Protection — Cardholders now gain the ...Direct Deposit Deposit Cash Deposit Checks Tax Refunds MoneyPak. Deposit cash nationwide. Deposit cash to your card at over 100,000 participating retailers nationwide, for up to $4.95! Simply ask the cashier to deposit cash directly to your card at the register. ... MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus ... Deposit cash to any eligible debit or prepaid card. Deposit $20 - $500 in cash at 70,000+ retailers nationwide for a $5.95 flat fee. Deposit money. MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ prepaid debit card brands. Check eligibility. This web page allows you to submit a refund request for MoneyPak, a prepaid card that can be used at ATMs. However, the web page is currently unable to process your request and apologizes for the inconvenience. You need to provide your MoneyPak number, name, address, phone number, and mobile phone number to submit a refund request.Ask a cashier at your selected retailer to scan the barcode and tender your cash towards that bill (plus fee, if applicable). We’ve also included instructions for the cashier on the barcode page (just in case). 3. After completing the transaction, the cashier will give you a receipt. Keep this receipt as proof of payment.One of best parts of tax time is calculating your income tax return and realizing that you have money coming back to you. The wait for the refund, however, can seem like a lifetime...Refund. This company is a complete fraud. Had a $100 Moneypak. Site said I failed verification process. No live people to talk to. Finally reached customer service at GreenDotMoneypak@tech-center . com. They mailed me a refund check. Took three weeks. Will never use their service again! Date of experience: April 21, 2020How it works. Bring your preprinted check (e.g. payroll or government) and debit or prepaid card to the MoneyCenter or Customer Service. Hand the cashier your check and card to cash your check and load the money to your card. Load up to $1,000 to your card for a $3.74 reload fee. Check cashing fees of up to $4.00 may apply.MoneyPak, sold by Green Dot, is a prepaid card. One day he noticed he had $300 remaining on a MoneyPak card. He figured he wouldn't be using the card for a while, so he decided to contact the company to get a refund. Rather than using the website information on the back of the MoneyPak card, Rodney searched online for the site.Today's tax day, and this year's average individual refund is just under $3000. Even if you haven't filed yet (what are you waiting for?) it's time to think about what to do with t... Chat with us. 5am-9pm PST, 7 days a week. Log in to chat with a specialist now. Still can't find your answer? Call us. Contact Customer Support at (866) 795-7597. 5am-9pm PST, 7 days a week. Mail us. Green Dot, P.O. Box 1070, West Chester, OH 45071. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account.Take the following steps to get in touch with them: Dial +1 (866) 795-7597. Bear with the phone queue. Request your refund to MoneyPak representative when they reach you. Prepare for MoneyPak to ask you a bunch of questions and require additional explanations and general comments from you.
Check card eligibility on MoneyPak.com. Easily send money. Deposit up to $500 cash to any eligible debit or prepaid card in just minutes.*. Check card eligibility. Widely accepted. Add cash to most Visa®, Mastercard®, and Discover® cards, in addition to 200+ prepaid debit card brands. In your neighborhood.. Fareway emmetsburg
Access the Emerald Card Cardholder Agreement to learn more. You can also contact us at 1-866-353-1266. There is no charge for contacting us. H&R Block Emerald Prepaid Mastercard® is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard.Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account.Your tax refund can change from year to year for a variety of reasons. Your tax refund can change from year to year for a variety of reasons. If this year's refund is less than it ...by [deleted] I lost $1000 by people getting moneypak payments reversed. Beware. 2 moneypaks I accepted as payment for btc have been taken off the prepaid card I put them on because the peeople who bought them disputed them. Even though it says all over green dots website and on the moneypak cards themselves, moneypaks are NOT irreversible payments.MoneyPak - Report Fraud if you believe you have become the victim of fraud, please fill out this form. We will attempt to recover funds from fraudulent activity,Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account. RETRIEVE LOG IN INFORMATION. Enter 2 of the following 3 fields to retrieve your log-in information. Email. Go back to Login. Get help with login for MoneyPak. She then came back and told me that Moneypak was down and that if I wanted to I could wait and see if it works later or get a refund. So here I ...Deposit cash to any eligible debit or prepaid card. Deposit $20 - $500 in cash at 70,000+ retailers nationwide for a $5.95 flat fee. Deposit money. MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ prepaid debit card brands. Check eligibility.Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. Check by SMS. The SMS text service can also be used. It is an automated service so can be used at anytime. The process is done on a standard mobile phone. The cardholder has to send a text message to the number 43411. What is a MoneyPak? Ways to use MoneyPak. Benefits of using MoneyPak. How does MoneyPak work? Is MoneyPak safe to use? Requirements for Use. What are the requirements to use MoneyPak? Can MoneyPak reload a temporary card without a name embossed on it? Fees & Limits. This web page allows you to submit a refund request for MoneyPak, a prepaid card that can be used at ATMs. However, the web page is currently unable to process your request and apologizes for the inconvenience. You need to provide your MoneyPak number, name, address, phone number, and mobile phone number to submit a refund request.Feb 9, 2010 ... The Green Dot MoneyPak is a fast and convenient way to reload a prepaid card with cash. Learn about the benefits and how to use a MoneyPak.The MoneyPak card is also known as the “14-digit green dot card for inmates”. It is used to transferring money into jails to inmates. Here is how it works: someone purchases a MoneyPak card, sold in denominations between $20 and $500. As the card features the unique 14-digit number we were talking about, the buyer sends it to …If you would like to verify your account status, always call the JCP&L customer service number at 1-800 662-3115 or log in to your account on our website. · If a person appears at your door demanding payment, do not allow them into your home, and do not provide them any personal information.MONEYPAK HELP. Need help using MoneyPak? Start our troubleshooting guide now. Troubleshooting guide didn’t do the trick? Complete the fields below and include as much information as possible. The more info you provide, the faster a resolution can come. Think you might’ve been scammed? Submit a fraud claim to Green Dot immediately.The MoneyPak card is also known as the “14-digit green dot card for inmates”. It is used to transferring money into jails to inmates. Here is how it works: someone purchases a MoneyPak card, sold in denominations between $20 and $500. As the card features the unique 14-digit number we were talking about, the buyer sends it to the prisoner ...For a $5.95 flat fee you can add $20 - $500 in cash at 70,000+ retailers nationwide. MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ prepaid debit card brands.Moneypak refund status. Can i cancel my refund request of moneypak:? How to cancel moneypak refund? i need to asap? Moneypak refund. What happens if i refund a prepaid moneypak card? I meant to cancel the refund for my moneypak, but it turns out that i ended up clicking the wrong button, and sent the refund, any advice?.